Dear Sir
This is to inform you that, today ibhad been to your Godown to pick the stock vide LR no-[protected] of two cases.
While taking the delivery I found one cartoon was damaged and without company wraper, as a result of which I have decided to count the stock.
While I opened the cartoon found 9-10 box was completely damaged and strips of medicines are in ruptured condition.
I have raised the complain to the DGM Mr. Harihar Rao, of Bhubaneswar. But not only he denied to raise the complain rather trying to impose that we are in a practice to claim for recovery the money.
He also talked to our Manager of Chandigarh who was a lady, but the behavior was so rude that can't be explained.
According to him the squeezed medicine can be sold without any hindrance as if he is a Dr or Chemist.
All the staffs of yours were present while I took the photo but according to him photo was also manipulated.
We are in a business to mankind and so do you too. But the behaviour and the dealing with customers are so horrible that you can take a notes of it.
Insted of making things mutually managable, rather he cautiond the staff not to entertain any such thing.
Awaiting your response in this regards
I am attaching the godown picture for your reference Was this information helpful? |
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