VRL Logistics / VRL Group — Delay in reaching destinations

Address: Devi Nagar gulbarga

Dear Team,

I have booked a ticket from Kalaburgi to Bangalore on Sunday(24/10/2021).
1st thing is they charged a high price of 1600rs and 2nd thing were they mentioned early morning 7:34 am they will reach Bangalore.
But we reached Bangalore at 11 am for this, today I am unable to go to the office(2000rs loss).

The bus got delayed due to some reason I knew that, if the reason was tire puncher or something happens that will be fine.
But the reason is Cooling(radiator) was failed and the temperature reached 125degree plus(Bus covered with a smell like gas, ), it's very dangerous, there might be chances to fire or blast.

Requesting VRL team and drivers,
While taking the bus out, please check the bus condition, and take the bus out.

I booked a ticket paying 1600rs, thought that I will reach Bangalore early and I can go office.

It's not about money and time, it's about safety.

Thank you.