| Address: Hyderabad, Telangana, 500010 | | Website: www.consumercomplaints.in |
Dear Sir/Madam,
We have booked a shipment for door delivery from secunderabd to Mahipalpur Delhi, At the time of booking the Vrl people said that it will take 5-6 days for the delivery . Since Last 4 Days the status of the material was showing as "loading to bilaspur", when we spoken to the concern person at bilaspur he was saying that the delivery will be today., But as per your Hyderabad branch personnel the material would be delivered by 11th of this month. As a reputed Logistics company we have put in the material first time taking reference from others now we feel we have done wrong. The Material is still lying in Bilaspur.
Now day after lot of phone calls and our personal visit to your Hyderabad branch they informed it is moving to Dwaraka nagar and it still takes 2 More days to reach the client .
But actually the material should reach Mahipalpur on 11th of Oct and today is 16th Oct, now they are saying it takes more two days time. We are already on demurrage period with the customer. Kindly see that it is reached today or latest by tomorrow morning this is a request.
Please do the needful . Was this information helpful? | 
LR NO- [protected] still not recived .Our production is stopped & delivery of customer is too much late.
Please look in this matter & resolve urgently.