VRL Logistics / VRL Group — delay in trip by more than 3 hours

Bus delayed by more than 3 hours and driver and cleaner very rude and very slow driving deliberately. Bus was scheduled to reach kharghar at 11 am but deliberately delayed by driver for more than 3 hours. Bus no. Py 01/cf 6807. Journey date : 23.06.2018. Very disappointed by vrl. Please refund full ticket amount. Please remember customer time is also important.
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I'm from Coimbatore
Vrl Coimbatore delivery office no
[protected]
Is always not attending I ve this issue from few yrs kindly look into this and reply
How can anyone check with the lorry receipt whether the materials has reached or not
????

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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
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    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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