VRL Logistics / VRL Group — extra weight charging

Address: ERUVATTY P.O., 670642

We would like to draw your kind attention that we are a regular customer of your company who
Are manufacturer suppliers of Textile Fabrics.
We are sending our goods to various stations all over India and we used to transport our products
To Kolkata regularly.
We observed from the Way bills that your Kannur Office is charging extra on actual weight such as
Your recent Way Bill [protected] dt. 24.06.19 the Actual weight of the goods 32 Kgs where as the booking Effected charges on 50 kgs and another way bill [protected] dt.13.06.2019 the actual weight of goods 52 kgs and charged 70 kgs for which the customer asked the clarification to the regard. We have to pay the claim on the excess charges; we seek your immediate confirmation to the matter enabling us to convince the customer why this happens.
Please note that the volume weight lesser than actual weight which may please be noted.
Looking for your immediate reply to the above as we have given some of recent booking only for your kind information.