[Resolved]  VRL Logistics / VRL Group — I am complaining about rude behaviour by delivery executives at madikeri

Address: Madikeri. 571201

[protected] is my tracking ID. As per the tracking details today morning I could see the consignment at my nearest destination Madikeri which is 30km far away from my home. After I travelled towards logistics they denied to give me the delivery and also there was a rude behaviour by the executive saying "That if you want the consignment you yourself has to unload and take it" this is not fare. Unloading 45kg order by a customer. This didn't happened anywhere till now. As per my knowledge this is the first time I am seeing a executive saying a customer to unload. There after again he demanded for the ID card. For that again I need to travel back 30km to my home and take the order. It costed me more than 1k.
So, I am moving towards media and consumer court for the justice.