[Resolved] VRL Logistics / VRL Group — I am complaining regarding over charged bill value for packet of 5 kg
G
Govinda Somani
Oct 22, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
I am complaining for the parcel from Delhi to Panipat of 5 kg have been charged under 50kg but as per volumetric calculation the parcel weight comes under 20 kg I have asked with booking vrl office for over charged they said as per bale dimensions it’s have been charged but I am not satisfied with the value charged as per this the value should be about for [protected]@2.7 and other charges as per bilti but I have to pay 300 for that small parcel which actual weight is 5 kg and volumetric weight is 15kg.
I ask for compensation for the difference amount or I need to file a legal complaint on overcharging amount from customers.
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Nov 25, 2021
Complaint marked as Resolved
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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