VRL Logistics / VRL Group — improper journey details

Address: Bangalore, Karnataka, 5600037

Today i booked ticket from bangalore to hyderabad. My stop is marathalli at 7pm. After my pickup it should go to tin factory and to the highway to hyderabad, but what happened is it went inside the city and we are roaming in the city with no cause for 2 hours. There is no prior intimation for this long journey inside the city.

Worst travels that have never seen.
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VRL Logistics / VRL Group customer support has been notified about the posted complaint.
 
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VRL executive (Rajber) he don't know how to behave with customers, they no need to give service, talking very rude and disconnecting the call, if you guys not interested to do service why you guys are taking request? First learn to talk how to behave and then start doing your service

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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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