VRL Logistics / VRL Group — irresponsible - missing parcel

Supplier had dispatched a parcel on 4th march but the parcel has not been dispatched from ahmedabad-tpt till 18th march also. The officials said the parcel is been missing. We have even raised a complaint but there is no response from vrl office too. The team seems to be very irresponsible and do not respond properly.

I just hope they take action and find my missing parcel and deliver it to the right place at the earliest.