VRL Logistics / VRL Group — LR. No. [protected]

This is to inform that our consignment no. [protected] via VRL Logistic booked from Bangalore to Surat under Godown delivery terms with paid charges, hence VRL Surat team have to inform Consignee when consignment reaches VRL godown destination but no one called and informed till date 01.09.2021, when we (consignee) called to VRL Surat branch no one have picked the call and no response. After continuously calling 10 - 15 times, 1 call was attended from VRL Surat Team that to no proper listening and supporting from them and they disconnected the call.
Now i am trying call again and again but no use of that as there is no response from them.