VRL Logistics / VRL Group — Material delivered at wrong destination unable to get it

Sir

Our supplier booked a parcel at VRL noida B branch with LR no [protected], due to sheer negligence of noida B branch they wrongly put booking number in our parcel as [protected] and has been sent to VRL Vashi branch, now we are unable to contact customer care also there is no response from Noida B branch to send the parcel to the intended location which is VRL chennai porur branch, now our parcel which was booked on 27.09.2023 reached at mumbai vashi on 03 oct 2023 and is idle till date, they have not taken any steps so far in sending it to us