VRL Logistics / VRL Group — misbehavior of boarding point person with lady passenger

PRIYANT AITAWADEKAR

from Bengaluru, Karnataka

Apr 17, 2019

Address: Mumbai City, Maharashtra

[protected] this was the number given after successful booking to coordinate boarding point details... This person was very badly misbehave with me even with lady passenger and misguided for boarding point location at late night... Also shouted on lady passenger and abuses. He was on in bus.. He was at boarding point and lying frequently that bus is already came and waiting for passenger and when passenger came to that location, bus came after more than 1 hour.
He was very rude and i want to take action on him immediately. It was very disappointing

Traveling details
Mumbai to kolhapur
Non ac sleeper
Boarding point - vashi plaza, mumbai at 10.25pm

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VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Apr 17, 2019

Updated by PRIYANT AITAWADEKAR that boarding person was not in bus, he was at the boarding point location.