VRL Logistics / VRL Group — mishandling of consignment

Silaris Solution Enterprises

from Nagpur, Maharashtra

Sep 25, 2019

Address: Ahmedabad, Gujarat

Greetings!
Sorry to say, very bad experience!

Our consignment was booked from rakhial tpt, gujarat to nagpur, maharashtra. Consignment no. [protected] (Containing 3 bags) dtd.[protected]. After too much follow up, got only 2 bags in hand at nagpur on[protected]One bag short). When inquired about the (Short) bag, it was tracked to be in patna, bihar. How can this happen?
Meanwhile, while tracking the missing bag, it was found that all customer care contact numbers were out of reach/switched off/not working for days.
We have suffered a huge loss due to such mishandling of consignment and we have adviced our suppliers not to use vrl services hereafter.
In such a case, we request you to take action immediately.

Thank you,

Was this information helpful?

No (0)

Yes (0)

VRL Logistics / VRL Group customer support has been notified about the posted complaint.