VRL Logistics / VRL Group — My Product is missing

Address: Kalathil

Its being 18 days since one of my product is still missing, or have no details, when i call their staff they don't even answer my phone call, such worst service by vrl
I ordered two product from Tamilnadu (housr) to kerala(kunnmakulam)
One of the product reached nearest hub, but the other product is still missing its being 18days today(13 feb 2023) please do. Something about it
[protected]-Consignment number
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information