VRL Logistics / VRL Group — no claim for damage parcel no.[protected] making fool from last 4 months

Address: New Delhi, Delhi, 110078

Website: vrlgroup.in

In October last year we Vishal Brothers Enterprises booked a Parcel from tikri delhi to hosur parcel containing clothes. When it reached at hosur it was fully damaged and wet with harmful smelly chemicals. Our client refused to take the delivery as it will very harmful to wear those clothes. Even hosur branch knows it. When connected VRL Mr. Jitendra from Tikri border told us we will get the claim of parcel he tolf to contact Mr. Manikant we did that Mr. Manikat also assured us that we will get the claim. He told us to contact Mr. A.P. Dubey. We spoke with them also both told us to send undertaking for claim we did that . Now from the last 2 months we are sending continues mails to them but getting no response. And the Joke is they send us letter for auction of clothes. Very Very poor service even head office is not responding.