VRL Logistics / VRL Group — Order Shipping

I ordered one material in Delhi. The vendor packaging the consignment and hand over to VRL Logistics on 08/05/2023 and tracking number is [protected]. Still the material is Delhi only (14/05/2023). Very poor customer service. They are not picking any customer calls. Always busy. We can't connect any booking office also. They given customer care number but it will not connect. Bad service