VRL Logistics / VRL Group — Parcel not delivered neither the concerned person picking phone

Lr no. [protected] - phalgun fashion
lr no. [protected] - surya fabs
parcels being sent on[protected] & reached bellary on[protected]. Cc attached
but the person is saying to the party that he'll not deliver the goods & neither picking up the phone.
Numbers we tried contacting are [protected] & [protected]
please help us with it.
[protected] is my bellary party number
[protected] is my no. Yash distributor hubli