VRL Logistics / VRL Group — Parcel won't move till we track on one place from 5 days and other center 3 days what this

Address: Ambernath west

Sir our parcel left from banglore on 20th April to reach ambernath it tak 4 working days but still no update ones our banglore office call they said parcel not getting scan and 24th they said now we will send in 4-5 days, after that parcel com to Pune around 25th 6 pm, then again no tracking after that it's in Pune when we call ambernath branch it's urgent then they say 7 pm is slpging time now call in morning, i[censored] people can't call also internal branch n ask y that parel take 2&3 days in one place and after we track it will move from one place to another what services you will gav then everytime