VRL Logistics / VRL Group — product damage

Address: Chalakudy, 680307

Hello, this is regarding product damaged from vrl logistics chalakudy. Last month, i have booked egg hatching incubator from kerala. Company has given transport delivery to vrl to send it to andhra. First thing is there is no proper communication between 2 vrl branches (Kerala and andhra). And one more thing is product damaged outside. See when you are handling instruments, don't have minimum common sense? If that is the situation, just close the shutter and sit in home. Instrument cost is 25, 500+ 1200 delivery charges. So who is going to responsible here? When i saw reviews, i felt very bad. Kindly take a serious action on this.