VRL Logistics / VRL Group — regarding failure to arrive at desired time

Address: Balewadi pune, Pune, Maharashtra, 411045

The well known transport services from pune to nagpur is fail to arrival at there desired time. Not for first tym. But in last 2 month i travel 2 time but all time the bus is change at 3 am.
All the passanger move to another bus.1st time the ac is not working that's y we have to move.. N today we have to move just because there are only one driver in my current bus.. So these is the reason we have to shifted to another bus. Both time bus late about 3-3:30 hr. So what's the difference between others buses n vrl buses. We choose vrl for on time arrival. Not for there late services. And today i'm still traveling nagpur is 1hr (12:30pm) from here. We should reached nagpur at 9am in morning. So let me known why should i choose vrl in future for traveling.
I attached both my bus detail's. Please go through this.