[Resolved]  VRL Logistics / VRL Group — rude, and, foolish worker

Dear Sir
Your worker at vrl logistics karikuan branch varanasi are so bad and rude to the extent that they ready to fight with customer mad people
They say they will charge freight of 20 kg goods as per 50kg 60 kg and after that they say " it's on your mood if we wish we will charge as much as we can and you can't do any thing want to book material book it otherwise go to hell"" these are their language
Please take action