VRL Logistics / VRL Group — short delivery

Address: Beed, Maharashtra, 431515

Hello,
I am vishal jadhav from parli vaijnath, my consignment number [protected] is booked from faridabad on 13/10/2018. Today i have msg from vrl that my consignment is reached but when i am go there but they said me that your delevery is short. Only 1 packet is reached here out of 4. They said 3 packets are don't know where they are.
It's very bad service from vrl.
I want my money back and goods. Otherwise give me the all money of goods.