VRL Logistics / VRL Group — Two bags not receive out of five

LR No-[protected] consignment booked from Indi to Belagavi. Booked on[protected]. I have contacted Belgaum and Hubli office many time. No body is taking responsibility and all cell phone are either switched off Or not replying. Very irresponsible behaviour of staff. I request to pay Rs 4000/- the cost of two lost bags and deliver the three bags. I have given email to Hubli no action is taken. So l am thinking to approach Consumer Court . My cell [protected]