VRL Logistics / VRL Group — two wheeler sent to bangalore from delhi

bnsmurthy

from Delhi, Delhi

Feb 18, 2019

Address: 110002

Honda Activa 3G Two Wheeler was sent to Bangalore from Delhi on the basis of Door to Door. There was not only inordinate delay in delivery (12 days against promise of 4 days) but also It got delivered in a very badly damaged condition, (picture available), also the helmet sent with the vehicle was not delivered (acknowledgement from the delivery boy was taken). Upon enquiry, I am told that there will be a call from Bangalore office, Still waiting for that since 3 weeks. No action taken by the company in this regard sofar.

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VRL Logistics / VRL Group customer support has been notified about the posted complaint.

Feb 18, 2019

Updated by bnsmurthy Honda Activa 3G Two Wheeler was sent to Bangalore from Delhi on the basis of Door to Door. There was not only inordinate delay in delivery (12 days against promise of 4 days) but also It got delivered in a very badly damaged condition, (picture available), also the helmet sent with the vehicle was not delivered (acknowledgement from the delivery boy was taken). Upon enquiry, I am told that there will be a call from Bangalore office, Still waiting for that since 3 weeks. No action taken by the company in this regard sofar