VRL Logistics / VRL Group — unable to collect delivery due to uncooperative employees

Address: Delhi, New Delhi, Delhi

Bilty number [protected]
My consignment has reached from delhi to madurai. I have mailed the original bilty to madurai vrl office through the delhi vrl office.
Madurai transport (M.[protected], 79)
My client and i have called on these numbers since morning about 15-20 times. They are not providing any information and rejecting our calls.
How is my client supposed to collect their material? Madurai vrl is providing terrible service.
Please do what is required and give immediate response.
We have regular business with vrl and your service providers at madurai are the worst. Please do something about it.