VRL Logistics / VRL Group — unofficial money taken for delivering of goods

Address: 711411

On 3rd july 2018, we went to take the delivery of 3 tons material with a cheque of rs 22946, as per the lr copy to dhulagarh office of vrl logistics.
After we reached the place for the delivery, they started asking for rs. 450 extra in cash. They said we will not load the material without the money and they will not even give us any bill for that.
No such money was mentioned in the lr copy.
The person denied to tell his name, instead he gave the contact number of his senior (As claimed by him) mr. Biswanath-[protected]. When we tried to call him, he did not pick up the call.
Ultimately, we paid the money and got the material.

Officials are requested to look into the matter as seriously, so that the customers don't get harassed in this way.