| Address: Thane, Maharashtra, 401208 |
Dear sirs
I had sent material vide consignment to ms arius formulation vide lr [protected] dt 16.6.17 to forward at //pdymtp pondicherry muthirapalayam (Tn) however the shipment reached chennai broadway
While booking consignment we informed vrl vasai to follow our old lr no
Please refer our earlier lr no [protected] dt 20.4.17 which is correctly send to pdymtp pondicherry muthirapalayam (Tn)
However still they wrongly booked goods to chennai broad
On 22.6.17 we spoke with mr swami in vasi godown and informed him about the mistake and to forward the goods to pondicherry but he informed us to send email which we did
We thought he took necessary action but today when the client again followed up for the goods we were surprised that mr swami didn't send any email to chennai
Now mr swamy says he did not get the email on 22.6.17 how is it possible as it has gone from us and it has not even bounced
The chennai godown is asking for damerrage which client refuses to pay and we are at loss of 150, 000 rs all for this failure of mr swamy
Please take necessary action
Await prompt action
Regards
Roshan
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