[Resolved] IFB Industries Ltd — Faulty maintenance by your service center

dk.verma

from Delhi, Delhi

Jul 23, 2013

Address: 217/2 TOOFANI ENCLAVE AIR FORCE, Ambala, Haryana

Imy washing machine is under warranty. Your service center at ambala cantt called me nd offerred free maintenance. I accepted and mr rajat from the service center came and given descallant packets (Qty-02) and when these packet used in 40 degree program with empty drum. The shining of the drum has gone fully after program ended. I contacted mr rajat but he could not came to me. The steel looks very savy and i am totaly disappointed with such kind of maintenance. Please either replace the drum or do the needful to bring the machine drum in better condition. Thank you.

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Mar 15, 2017

Complaint marked as Resolved

Verified Support

Jul 24, 2013

IFB Industries Customer Care's response Dear Mr. Verma,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team