Wbsedcl — Electricity bill payment done via phone pe failed and money not refunded

I paid electricity bill of three months (sept-nov) on 22nd September, 2021. I scanned the QR code with phone pe of WBSEDCL and paid Rs. 15441. The payment deposition failed, the electricity office didn't receive my money but my money was debited from my account. The transaction was via HDFC Bank. Kindly take a look into it and refund asap.