WellcomeShop.in Customer Care Phone Numbers, Contacts, Information

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Wrong item received

Fraud & cheated totally delivered some other local product

I'm complaining about the customer service,

Recent WellcomeShop.in reviews & complaints(12)

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Address: Ng69eh

This company sent me completely wrong product on googling it it was a skin bleacher i emailed saying theyd sent wrong item but they just said cant issue refund /exchange. I persisted and they said send pics and video which i did and they said if product not damaged no refund... I then got angry and said its completely wrong item i wouldn't order a bed and be happy to receive a fridge.. But there response is always the same i'm at my wits...

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Address: 13 lena street bs5 5db

Hi there, i've been trying to return the product that has been described incorrectly and doesn't work, i'm waisting my time emailing customer service in a last few days, they keep slowing down the process, doesn't want to deal with the issue, doesn't want to give me a return address, even though i've sent them a photo, a video proving the product doesn't work, if i have to send the product in to china it will cost me £10, and i would ask...

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Address: 711102

Website: wellcomeshope. in

I have order samsung gallexy j5 worth rs 6198 but sent by them some china +z10 mobile order id is 24684 while 100 times call not reciving and nor reply on official mail id i have applied return but each time saying they will retrun
now their official mobile nos showing switch off
please refund my money...

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