West Bengal Surface Transport Corporation — Disobeying the chart fair and bad behaviour

Address: Kolkata, West Bengal, 700074
Website: www.consumercomplaints.in/new_complaint/?fromcompany=West%20Bengal%20Surface%20Transport%20Corporati

Sir,
I am a 22 year old woman, a regular passenger of a bus which runs on the bangur to dankuni route via amarpally, dumdum metro stn. Dunlop, dakshineswar and bali halt.
Today i availed of a bus from amarpally to dunlop.
It came to amarpally bus stop between 9.40 am to 9.50 am (Bus no: wb23c5942). When i asked the conductor for taking the bus fair and gave him a ten rupee note and i said, "dada ekta amarpally theke dunlop, " he gave me a one rupee coin as change and a ticket of 9 rupees. I told him that i am a regular passenger and i always gave 8 rupees bus fair . He said "eta amar bhara, tai ketechi, bes korechi r etai bhara eta amar bhara." he also blamed me rudely. He said, "apni nishchoi bolenni amarpally theke dunlop jabo, tai 8 taka niyeche apni ichhe kore kom bharay gechen."
I protested against him and requested him for a bus fair chart but he avoided me. After some time i asked him for the bus chart and the following conversation took place between us:
"dada apni bollen samne ache. Ekhane to kothao chart nei
Cond: ache samnei
Me: kothay ache ami dekhte chai dekhan.
Cond : ache pore dekhabo
Me : na ekhone dekhale problem kothay. Ami just dekhte chaichi
Cond: bollam to pore dekhabo, amar jokhon ichha dekhabo ichha na hole dekhabo, na jan problem hole ticket niye complain korun. Amar kissu korte parben na.
Me: apni ki power show korchen?
Cond : ja khusi korun dekhabo na
Me: don't show me your arrogance. I want to see the goddamn chart
Then he mummered a dirty slang to me.
Here is my request for taking step against him.
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