| Address: Kolkata, West Bengal |
This is to bring under the notice of the authority that a conductor of route no JM4, bus no WB 04H 6344 charges wrong fare & misguides passengers with irrelevant fare which does not tally with the authorized fare chart of that particular route.
Today (dated 08.09.14) I took JM4 bus from Ajaynagar around 8:30 in the morning to go to Tagore Park. The conductor charged me Rs8/- for the same distance which was supposed to be Rs7/- noted in the rate chart. I claimed to verify it from the rate chart whether I was paying the correct fare or not. As per the rate chart the fare is Rs 7/- upto science city from ajaynagar. But the conductor constantly insisted me to pay Rs8/- by showing wrong column of the fare chart & he gave me a ticket of Rs8/- (ticket no- 3483). On my enquiry I found that he did the same thing with the other co-passengers travelling along with me in the same bus.
So, I request the authority to take proper action in order to stop daily harassment & misguiding the passengers.
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