West Bengal Surface Transport Corporation — not issuing ticket in bus route 7d

Address: Kolkata, West Bengal, 700061

7d route bus conductor takes money from passengers but does not issue tickets.
I see this whenever i travel from bakultala to sealdah every morning 645 am. Plz. Takes action. I have seen most of these passengers get down at sealdah prachi. The passengers also prepares tobacco for the driver. Once i was present in one 7d which met with accident near remount road.in that bus two seats were removed. When asked the conductor said the seats are removed for damage. But actually i learnt from other passengers that it was removed to carry goods during journey by the same unauthorised passengers who give some money without collecting tickets. Hope the fact is clear enough to check up in disguise and take corrective and preventive action.
Thanks
Asok ghosh
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