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Western Union Complaints & Reviews

india.westernunion.com

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Updated: May 22, 2023

Complaints 66

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16

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Unresolved Tax Collected at Source TCS issue

Payment not received

FORFEIT OF TRANSFERRED MONEY

i need the details and verification to pick as the receiver money with details it is true or fake sending message

Most useful reviews

Worst customer Service and suddenly blocked money.

dispute on transaction fee... local agent asking transaction fee

5% TCS being WRONGLY charged WU on my 1st Money Transfer Transaction in FY 21-211

fraud transaction by wu agent

simrankhangnoida

сергей сакар

fraud transaction

Western Union reviews & complaints page 2

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I sent the money dated sept 11 and showing delivered to my bank account sept. 13. But as of sept. 18, the money is not yet reflecting to my account. Called thr bank several times and says there is no pending remittance as of sept. 18 and advise me to call western union. Called western union and said it was already delivered on my bank account dated sept. 13 and there is nothing that they can do....

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I’ve been sending money through western union, to my son since he left home, for quite sometime now and I haven’t had any issues until now. I sent my money on 8/27/2021 in the amount of $1000, my son didn’t go and pick the money up That day, but once he went to pick up his money, there was a hold placed on his money, so he called me and asked me to call and find out what’s wrong, because he said that the people at the western place...

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I have been sending money from Australia to India for the last 6 years. I usually sent to my account and my mom's account. Suddenly one of a sudden they block money and have asked to provide a list of documents.

I have provided the required documents but still no action. I called up Western union customer spoke to a lady she is good for nothing and don't have any knowledge how to speak with the customer. She didn't understand...

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Address: Insta Cheque. 6375 Sherbrooke str Montreal

Today I was waiting in line being outside and standing as the 8-th client on line( 4 pers inside and 4 pers outside) to received 700$ rom my parents.
The lady at the desk, Mme Veronique, knows me and the time that I reach to be the next in line inside at the desk (and I was in a line more than 30 min because was just a worker ) told me that she can not serve me to give me the money because today she has no money till Wednesday. today...

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I registered on WesternUnion website on Apr 27, 2021 and submitted softcopy of my documents online. Then I learnt that there are 2 options for KYC. One manual and another eKYC. When I tried for eKYC (since I wanted to avoid going to YES bank in this lockdown situation) it was disabled for me.
I called up customer care and asked for help. They informed me that since I have not mentioned...

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Hi,

My name is rafiah Ahmed khan and this regarding my money that send to julias tigga account in india and the mtcn number is [protected] yesterday morning from the store but is under process and they need that mo ey very urgently so please release the money as soon as possible from your end and its a humble request.....

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Address: Navdeep markit shop nbr 37 Pehowa Haryana pin code 136128

I sent to money india from Australia. But when my brother going there to pic money than western union guy charge 50 rupees extra. He said we just earn only 12 rupees in transactions. But that’s not good for customer. Please I request to you guys take action this type of guy working in you’re branch....

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I transferred my college application fees to Germany using Western union. Since then I have been following up for reciept of my payment. They have giving excuses and giving me timelines again n again. It been almost 5working days and I still not have recieved anything from them.

Are they frauds?...

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Address: street no 10/3 guru gobind singh nagar bathinda

My sis tranfer 52310 inr in my account from 10.10.2020 and money not come in my aacount wht is ur issue why money not come in my account wedtron union fraud plz help plz...

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Hello, i had made a transaction through western union on the 27th august’ 20 of £1530 to birmingham city university to their netwest bank account for certificate of application for study (Cas). Since university is demanding a swift copy or tt copy for the issue of cas i have been requesting western union for the swift copy or a tt copy through mails and speaking to customer care executives till date but there has not been any support or...

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Address: 3 wedgedale dr Sterling Virginia

This is about cheating people called numerous times talked with customer service they are simply lying i am getting money all the times getting same money as official dollar rate for day it’s since lockdown there is difference since lockdown they are taking advantage. Like today date dollar official rate is 75.48 and i checked westen union official website rate $ 74.58 per dollar but they give 73.21 same rate since lockdown look like they...

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Address: Hyderabad, Telangana

I have made international transaction through western union to oriental bank of commerce in India of RS 20337.42 on 24th Sept 2019. but when i check the balance it does not appear in bank statement.

As told by bank these transaction is IMPS transfer as it is through western union.

I have contacted both western union and oriental bank of commerce.
Western union is telling that the transaction is completed...

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Address: 500008

I have applied for western union agency through regional manager of western union 45 days back. He took registration amount and the required documents and not responding to the calls since 30 day regarding the update on the process. This is not the professional a person at that level is showing and also giving negative image about the company.
I request you to address on the above and do the needful at the earliest....

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Address: Westen Union money transfer, DR Complex, Uttarahalli Main Road,Uttarahalli Hobli,Bengaluru,Karnataka, 560061

A fraudster named Raju posing as Western Union Transfer based out of DR Complex, Uttarahalli Hobli, Bangalore(fake address as listed on internet) and using phone numbers [protected], [protected] and [protected] is cheating the consumers using Mobile payment app fraud or UPI pin fraud.
He says he will help faciliate the transfer money online. from India to family members/friends abroad.He takes the details like your mobile number, bank...

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Address: Thiruvananthapuram, Kerala

Indian rupees 10, 0000 transferred to my account from canada on 30th of april 2019, till date money has not come to my account nevertheless of and on come to the bank and check with, no valid reason bank people seemed quiet incompetent solve my problem, the manager of bank also asked me to wait saying he will check it out and call me back, now 5th days continuing my pursuit to get money on my account. All my effort could not find fruitful.br...

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The staff sitting at western union camp belgaum karnataka 59000 is not at all helpful
They simply trouble the customer and ask when them to do which is not required
For instance i had been to collect the money sent by my one of relative from saudi arabia
The proces is so simple just show the 10 digits code and receive the money
But that person asked me to wait half and hour and then asked to give some identity...

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Address: 31820

My name is patrick, i used the online western union to transfer money to haiti. It allowed me to make two transactions using my debit card and when i tried to use it again to send money to another person, t it will not allowed me to use it a third time. The reason that i used the online is because it is convenient and i don't have to drive 30 minutes. I understand the security but there are ways you can check if someone is a fake.
I...

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Address: 401203

I am vinayak apate mtcn number [protected]. I gave wrong account number it's my fault and they deposit in that account but with that account number i gave account holder name. If given account number and given account holder name is different than how come they deposit in that account.
I ask western union how they deposit the money in that account buy they said it's already successful transfer to account
We can't do anything...

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Address: Ambala, Haryana, 121001

Dear team,

Somehow, i have became a part of fraudulent calls. Looking for support on this matter to find out the suspects.

Preciously, i (Monika tanwer) received a call from +[protected] today after noon saying that they are calling from general directorate of residency and foreigners affairs and they have an arrest warrant issued against me. Soon, they will send the police to get me arrested and have me deported...

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Address: Hyderabad, Telangana, 500026

Website: [email protected]

Sri sandhya power systems h. No:10-3-62/1, shop no. G2 street no.3, sri ganesh plaza, beside metro restaurant, andhra bank lane, east maredpally, secunderabad - 500026... This is is to inform u that this branch service is not good, every time they are saying no amount in bank... We are very poor people.. Requesting for gas subsidy amount since 15 days the amount only 2000/- daily every time changing the date in the receipt and asking to come...

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