| Address: SECTOR 102, DWARKA EXPRESSWAY, 122001 |
I transferred rs.1, 000/= towards fastag recharge amount, on 3.1.2020, from my account with axis bank. My bank statement shows the amount as having been duly debited to my account, and credited to beneficiary (Yourselves) on same day.
The said amount has not been appearing in available balance in my wallet. However, the same is duly appearing as "success" transaction in my wheelseye app on the mobile.
Please arrange to credit the amount to my wallet immediately.
The following response was received from your end on my last complaint:
Consumercomplaints.in
Wed, jan 8, 3:54 pm
To me
Greetings,
Your complaint has been forwarded to paytm mobile solutions pvt. Ltd. Customer service. You should receive a reply from the company representatives within several days.
Please login to your account to view and update the status of your complaint.
To view your complaint on consumercomplaints.in click here
We sincerely hope your issue will be resolved as soon as possible!
Kind regards,
Consumercomplaints.in team
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