[Resolved] Whirlpool India — Delivered Damaged Machine and no proper Response

arun_2911

from Chennai, Tamil Nadu

Jan 1, 2017

Address: 600016

Dear Sir/Madam,

I have purchased Whirlpool Washing machine on 25th Dec'16. They delivered the machine on 25th Dec'16 evening.

Whirlpool representative came to our resident for installation and confirmed the machine is damaged.

For past one week we are following on this there is no response on this issue.

Please find the following details and provide the replacement ASAP.

Customer Name: Rangarajan, Mobile NO: [protected]
Bill no: [protected]

Regards

Arun
[protected]

Was this information helpful?

No (0)

Yes (0)

Feb 4, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Whirlpool India Customer Care's response Dear Arun,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Jan 02, 2017

Whirlpool India Customer Care's response Dear Arun,

Your appliance replacement is pending with the transport department. However, as informed, the same will be delivered to your by today.

Regards,
Whirlpool Support

Verified Support

Jan 04, 2017

Whirlpool India Customer Care's response Dear Arun,

The replaced appliance has been delivered to your place. We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support