[Resolved]  Xiaomi — product not as per specification and pathetic customer support

Address: Kolkata, West Bengal

XIAOMI website claims that MI3 has Corning Gorilla Glass 3.But the screen is not working as per gorilla glass. The Screen of my phone broke after falling from a mere height of 2 feet.Also when i moved to Service center they says that XIAOMI has not provided us with the spare parts.On the other hand XIAOMI website claims that "You can reach out to 30 easily accessible service centers".If the service center does not have the spare parts whats the us of having service center. So what i understand is Xiaomi is completely fooling indian audience.I would request Indian government to step into the matter and do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
 
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