Claimed

Xiaomi India Complaints & Reviews

www.mi.com/in

1

Updated: Jan 13, 2025

Complaints 6138

Resolved

259

Unresolved

5879

Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Xiaomi India

Having problems with Xiaomi India?

File a complaint and get it resolved by Xiaomi India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Xiaomi India

Recently resolved complaints

View all complaints

MI Smart Water Purifier 7L RO+UV (Sr No. 24502/01026731)

Warranty Claim Redmi note 10 pro. Front camera not working

Most useful reviews

Network, chain marketing and binary marketing

fraud mi lifestyle marketing private limited deepak bajaj

Unable to redeem mi coins in get apps due to out of stock

Featured stories

Free warranty rejected on redmi note 10 pro Max faulty motherboard

Suspected fraudulent activity experienced at a MI authorised service centre

Warranty Claim Redmi note 10 pro. Front camera not working

Xiaomi India reviews & complaints(6138)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: joogottu house Amtoor village Karingana Post Bantvala Taluku

Dear Sir,
Our Tv is not working. There is issue in Display is fully line. can you please send your team and check our tv issue. this is my humble request
i am really fully straggle
Thanks
Mr. Sathish Kulal
Serial number :40429/C0610018
Policy number:[protected]...

Helpful

Found this helpful?

Write a comment

Address: noida Unique Services,UG-004,P-5,Ocean Plaza,Sector-18,Noida-201301

Dear Xiaomi India,

I am writing to formally lodge a complaint about the extremely poor service and unprofessional behavior I have encountered at your service center. Despite my repeated attempts to get my phone repaired, I have been continuously ignored, delayed, and subjected to unprofessional conduct by your staff. Below is a detailed account of my experience.

Initial Visit (Sunday and Monday)
On Sunday...

Helpful

Found this helpful?

Write a comment

I have purchased a 43 inch Xiomi LED TV X series 4k ultra HD smart Google tv, model no. L43M8-A2IN, on dated[protected] through online at Amazon (copy enclosed) but after one month, this tv has screen colour problem, this tv right side corner black out in video. I have done many complaint than 23 September 2024, your company man pick my tv and now when I called to customer service they give me different different dates to delivery of tv at...

Helpful

Found this helpful?

Write a comment

Address: Xiaomi, Embassy Teach Park, Kadubeesanhalli, Bangalore

My POCO X2 phone was not starting after update so I went to Xiaomi head office service centre for getting it checked and the service centre folk said it's mother board is dead due to software update and it will cost me around 8k.
He informed that we suggest our users not to install latest updates once the phone is 2 years old.
Very irresponsible action by both Xiaomi, it's subsidiary Poco and their service centre...

Helpful

Found this helpful?

Write a comment

Address: bhandara mharastra 441924.

5 august to 23 september complent not solve, dinesh...

Helpful

Found this helpful?

Write a comment

Order placed and payment made on 21st July 2024. There was OTP issues during delivery time, which i have intimated to their customer care and requested to change the number for OTP for which they can do verification as they want.

They mentioned it cannot be possible which is why product was returned without delivery. Then i place and new order, made a fresh payment, got the order delivered.

Now for the returned...

Helpful

Found this helpful?

Write a comment

I have ordered, Earphones, Order no. [protected], on 27/07/2024, which was to be deliver by 31/07/2024, but not delivered. I raised complaint for it on 01/08/02024, and Xiaomi promised me to deliver it by 05/08/2024 positively, but Xiaomi again failed in its commitment. I again complained on 06/08/2024 for the same. Xiaomi again promised me to update on this but no update given. I again complaint on web page and promised for resolve...

Helpful

Found this helpful?

Write a comment

I am writing to express my concern and disappointment regarding the service experience with my Xiaomi 55-inch LED TV, I purchased Tv in 2019. Recently, the TV speakers have stopped working. When I reached out to the Xiaomi service team, I was informed that the model is no longer in production and that spare parts are not available.

As a customer, I am dismayed by the lack of availability of parts for a product that is only...

Helpful

Found this helpful?

Write a comment

Website: www.mi.com/in/support

I have purchased Redmi 12 5G phone which was delivered on[protected].

After using few days I found below issues:
1. IMP: Phone Lags a lot (screenshots video attached)
2. Battery take more than 3 hours to charge & drains in 1 day of normal use.
3. Application installed take 3-4sec to open, eg. settings, camera, dialers.
4. Sound is very low while talking/ speaker (max volume)
5. Found once/twice...

Helpful

Found this helpful?

Write a comment

Complaint against
Xiaomi
Xiaomi Technology India Private Limited

There email ID as follows
grievance.[protected]@xiaomi.com

SUBJECT
1 Newly bought mobile. Is it a furbished one?
2 Camera 12 MP pictures only, instead of 108 MP. Why?
3 SV 78 instead of 00. Why?

The grievance was emailed to xiaomi but no redressal receive drop them.

My xiaomi...

Helpful

Found this helpful?

Write a comment

Address: Xiaomi Technology India Pvt Ltd., Ground Floor, Sy no: 113, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bngalore 560068 Karnataka

Sir, I have purchased through my son Redme watch 2 lite on 08.07.2023 along with one more smart watch from Mi store in Brookfiled, Coimbatore.
The manufacture date as mentioned in the Box was April, 2022.
However, the watch strap has manufacturing defect and with in a year of purchase, got torn and strap came off from the watch and I am unable to use the same.
I searched locally here for the watch strap and is not available...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Amit Kumar...

Helpful

Found this helpful?

Write a comment

I had ordered Redmi 12 5G for INR 11058 on 8th April 2024 with Order ID OD[protected] from Flipkart. I received the product on 10th April. The delivered product is a defective one. Now Flipkart is denying for replacement and so the service centre. Flipkart is sending me to service centre for replacement and I have visited service centre but they denied the replacement and asked me to connect with Flipkart for the same. I again contacted...

Helpful

Found this helpful?

Write a comment

Purchased mobile from Amazon, Facing frequent signal loss and will not resolve until reboot. Every day need to reboot 5 to 6 times. Missing many calls due to this issue. Raised complaint, went to service center. They updated software but issue still remains. Now when i raise grievance cases.. they are simply closing the cases saying go and contact service center. No proper response. Grievance is telling to contact amazon for shipping this product.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H-11, First Floor, Block H, Kalkaji, New Delhi-110019, QDIGI

SN: 31990/81QW00483
IMEI: [protected]
SERVICE RECORD# WXIN[protected], DT.15 February 2024.

My Redmi phone's front panel was damaged, as it fell on the floor at home. I got the entire panel replaced from the Xiaomi service center in Kalkaji, New Delhi on 9 January 2024. I paid Rs. 5, 166.04 for the part. Within a month (on 15 February), the phone went blank. The service center now told me that the motherboard...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Name Kunal Shaw Address: H327/197, circus maidan vidyasagarpalli, Katwa West Bengal 713130. Email: sampashibnath@gmail.com Mobile no: 9153650488

My Mi TV is not working for some days in warranty period. Please fix the problem as soon as possible....

Helpful

Found this helpful?

Write a comment

Poco X3 bought before 1.5 years ago speaker and both camera completely stopped working....

Helpful

Found this helpful?

Write a comment

Address: Shobha nagar ,near nag mandir, Post-VMV, Amravati, 444604

Mi tv 4a update issue
Address: Shobha nagar, near nag mandi, post-VMV, Amravati-444604

Dear xiaomi team,
Mi tv android update issue..
Current version ofin my mi tv is patchwall 3.0.1 stable.. Need android update.. I am not taking advantage of netflix, youtube or amazon prime video..??

Still my problem persist..?? You guys are failed to solve my issue. As per your previous mail you have guided...

Helpful

Found this helpful?

Write a comment

Address: Contai

Website: MI

I am visiting mi care contai branch. But suddenly call you ic problem your phone. Care service advisories motherboard change problem solved. Motherboard charges GST add price 12000 thousand rupees pay. Please sir company high charges collection, action this MI company matters is serious....

Helpful

Found this helpful?

Write a comment

Address: India

Respected sir,
I have purchased Xiaomi Redmi Note 10 pro Max ( vintage bronze, 8gb ram / 128gb rom ) from Flipkart on 17th March 2022. Couple of days ago I found the front camera is not working. So that I visited nearby mi authorised service centre at Uluberia, Howrah, West Bengal today . They informed me that these sets have motherboard problem. Only replacing it will solve my front camera problem. And the motherboard comes with...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR