YatraGenie — Cancellation of bus 2 hrs before journey

Address: Bangalore, Karnataka, 530037

I have booked bus from bangalore to visakhapatnam in yatragenie(komitla) through red bus. Payment made was ₹1840 .

Just before the journey, komitla service people called and said that bus has been cancelled and they are providing alternative bus. When I saw the proper details alternative bus fare was far less than I paid, it costs ₹1599. So when i tried to enquire the same, the service person was talking rash and said no refund of difference amount.