YatraGenie — luggage

Address: 530022

Dear concern,
I have bought my luggage in two cardboard boxes and I kept it in luggage space, since I don't have any idea that you people with charge for customer luggage also. And I'm not aware it at the same time you people dint mention in any where while proceeding the billing. And now the people who are there in the bus we're charging for my luggage itself. This is so bad and this results in your customer satisfaction.
I need an immediate response on this

Travel details :
Komitla travels
Date :[protected]
TIme : 04:30 PM
journey: vizag to Bangalore
Please call me on [protected]. And I need this ASAP.
Was this information helpful?
No (0)
Yes (0)
YatraGenie customer support has been notified about the posted complaint.
 
1 Comment

Comments

The vehicle number for your VISAKHAPATNAM to BANGALORE bus on[protected] at 02:05 PM is PY 01 A 3710.Your driver name is KOMITLA TRAVELS([protected]).

They didn’t stopped scheduled rest stops and
When he asked them
First Driver is completely unprofessional

We got severe stomach pains due to holding urine for more than 8 hrs

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    YatraGenie
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    151
    Pending
    0
    Resolved
    12
    YatraGenie Phone
    1 860 425 1234
    YatraGenie Address
    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
    View all YatraGenie contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR