YatraGenie — ticket amount not refund

kasthuraiah

from Bengaluru, Karnataka

Dec 19, 2017

Address: 560095

Website: www.yatragenie.com

We have booked bus ticket on 1st dec 2017 by using "https://www.yatragenie.com" site. After booked the ticked, one of the operator person had call me, and told me that bus got cancelled and that amount going to refund. As off now (19th dec 2017) we didn't received amount. And i communicated to customer care ([protected]) and informed, since last 10 days i'm calling but there is no response. And today (19th dec 2017) i called this number ([protected]) who has told me that bus got cancelled, he not giving proper response even though is shouting on me. Please help me.

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Comments

Jayasri Boddu

from Tiruvannamalai, Tamil Nadu

Mar 21, 2018

Date - 16/03/18
time 5.30 pm
ticket booked from - vijayawada- to banglore sleeper ladies seat upper 1 st one (u1) (komitla- 11.10 on vijayawada )
amout is deducted - 1064/- form axis bank
passengetr details
jayasree
age- 40
id proof - pan card chtps8327n
but ticket is not issued and not get any sms or email