Yes Bank Complaints & Reviews

Dear Shakeb hasan, We regret the inconvenience caused. Request you to send across your concerns and your contact details to [protected]@yesbank.in .Thank you.

Dear Deepika Malhotra83, we regret the inconvenience caused. Request you to send across your concerns and your contact details to [protected]@yesbank.in

Dear Golu,
As per our records the said transaction is showing as credited to the beneficiary account successfully. In case the customer can provide the scan copy of the bank passbook of the txn being not credited, Bank can take this up with Beneficiary bank for further processing. However request you to report this case with Easy Bill team who will then take it up with YBL team as per standard process.

i apologize for raising the complaints against YES Bank for my issue as the customer had himself given the wrong IFSC Code and so the amount was not credited to his account.
thanks

Dear Kiran, we deeply regret the inconvenience caused. Our team is investigating the matter. Please be patient with us, and we will soon get back to you.

The same thing happened to me. I belong to Delhi and I am currently working in chandigarh . I was on my back to Chandigarh from Delhi on December 1/2013. I boarded the bus at 11:15 pm in night..my debit card was with me despite that I lost Rs 25000 in one night. The first transaction took place around 11:37 pm when Rs 10000 was debited follewed by Rs 10000 again in a minute from some atm at old gtb road. Worst thing is after having left with Rs 5000, I called yes bank to block my card. The agent told me my card was block. Even after blocking Rs 5000 was debited from my account from some axis ATM in an hour. I have been mentally disturbed and worst part it that yes bank is making me run here n there and doing nothing..I hate u yes bank n I will see to it that you never make a fool o[censored]s again for trusting you. My deepest regret is that my company Agilyst uses your bank for salary account.

Dear Team

I have been struggling to get any response from YES BANK. Yet another instance of pathetic service from Yes Bank, responding is the primary and an integral part of service. This kind of behaviour was expected from YES Bank. I will be writing to consumer Cort if i do not get any resolution and my money is not credited back into my account.

Sunil Nagpal
[protected]

Yes Bank — YES BANK

This is here by gangavarapu madhu babu Account holder of yes bank Ltd. My account number is [protected].&ID no :792289.complian you aganist the worst finanical problem i have never faced up in my life because of yes bank.
On31st August-2012. idont have a single ps in my pocket except a debit card of yes bank ltd. and that [protected]@3pm my 02 year old baby was in a very serious condition and admitted in the hospital. after the admission procedure .i have goneto the nearest A.T.M to draw some amount. but in that tipical situation i got confused and i called up the customer care about the incident. they told that account was locked up because of a letter of address change of mine had not at all received by me.and for that reason my account was locked up.they told that they cant help it out and asked me to contact ot sec-bad branch. but i have already received that letter of confirmation of changing address on[protected].it self.
NOTE:LATTER DATE 27th-JULY-2012&YES BANK REF NO:792289/22
I GOT THIS LETTER THROUGH OVER NIGHT EXPRESS&THE POD NO IS:[protected].
you pls check it out in OVERNITE NET.COM
after customer care people information igot rushed tothe sec-bad branch around 5pm and told a lady over there in the enquiry the whole story &shown the letter i have already received.after verifying everything that lady got shocked and told me that the mistake was done by the gurgon branch people but not by the sec-bad branch and also she told me that she will rectify the problem. then i asked her when my account would be unlocked.as she told that it will tacke 24 houres time i requested her to make it fast atleast within 2to3 houres.she said it is not possible.i explaines every thing about my baby abd all.i requested her to make it fast other wise i am going to complain to BANKING AMBUDSMANT.She got angry that word and she told me to me to complain and also she gave areckless answer like this. THIS IS A COMMON PROBLEM IN OUR BANKIT HAPPENS SOMETIMES.
I got shocked like anything and got to know that this is a very common problem in YES BAN how even i left from the bankto the hospital again.and nex i got a call from the bank people at7pm thataccount is working.
around 8 pm i have gone to the hdfc bank atm and tried 2times i didnt getthe money but the ame message from the atm the TRANSACTION IS DECLINED At 8.15pm i called up the c.c.again a person picked up my call and he told to go to an other ATM.again i did it in icicibank atm and faced the same and again i was in contact with c.care i got connected with thw same person i spoke earlier,he asked me to wait the technical people.After some time he came back to me &he told it will cleared up within 10to15minutes.
i just left everything because fist of all i should brrow money from some where and i was in that search.
Again that the sameHonesty coustomer care guy himself called me up around 10.30pm and told it will be deffinitely reclified after 12pmthat is that the very next day.as he told,myaccount was working from the next day this is the most worst problematic day i have never faced up in my life.and ithink no one should not face it also.
ANYWAY HOW CAN A BANK LOCK THE ACCOUNT OF A CUSTOMER,WITHOUT GIVING A PREVIOUS INFORMATION TO HIM BY MOBILE OR MAILOR ATLEAST THROUGH POST?I JUST WANT TO GIVE A COMPLIAINT AGAINST THIS AND I AM GOING TO WAIT FOR YOUR FEED BACK.[protected]@gmail.com



THANKING YOU
GANGAVARAPU MADHU BABU.

YOU COMPLAINT
TO
Shri M. Sebastian
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004

Tel.No.23210013/23243970
Fax No.[protected]

I THINK YES BANK.IS NOT GOOD GUYS DON'T OPEN THE ACCOUNT IN YES BANKS.

I also agree with GANGAVARAPU MADHU BABU. As its more than 2 weeks I am trying to get my local address changed, verification and other formalities are done within 4 days but still I dont understand the address change is not done. I am not sure ICICI changes their current location over phone but 1 month you can not expect any document to be delivered over new address. What makes these guise working in 1970's style. Its painful I have some urgent work but still I dont have an option when things are over I'll try to switch my salary account from this bank.

I am rahul dinkar mali my account no[protected]. (old contact no [protected]) so please change my contact no [protected]

cheque book

I applied for cheque book yes bank dalhousi(kolkata) branch, despatch cheque book on 25 th September 2014.I have not receive cheque book still 14 th October. the cheque book is very urgent to me.

Dear Complainant,

We request you to kindly share your concern with the bank officials using any of the following means:

Visit any of the YES Bank branch or Call us at our YESTOUCH phone banking number at[protected]Toll Free) or Write an email to us at [protected]@yesbank.in or provide us your contact details (E-mail ID & mobile / contact number). You may also call Mr. Rajnish Dutta (President - Human Capital Management) at +[protected] and share your concern with us

We are keen to address your concerns however, we would need you to provide more details so as to enable us to look into the matter.

Yours Sincerely
YES TOUCH Team

Dear Mr. Rohit Srivastava
Cc: Mr. Rajender Shukla

We never find Yes Bank Services Satisfactory.
But we were continue to hold our account with you.

Now Because of following reasons we want to close our account with Yes Bank.

Please inform document to be followed in this regards to close our various accounts with you.

Regards
Pahuja

when regarding this i have inform to branch someone (arti) that this is internal policy they cant return the card and they can help only yes bank customer only..

Non issuance of pass book

Inspite of my various visits to ur Preet Vihar Delhi pass book is not issued for sb a/c no 2521. Secondly I m unable to open Fixed Deposit online as the site is not user friendly.