[Resolved] Zebpay — Amount deducted without giving notification

Afgh

Jan 25, 2023

Address: Gujarat

Hi All

They have deducted the amount without giving any prior notice with the name of member ship fee. Also not sent any communication after deducting the amount. Now there is no response from them. They are just closing the ticket when I am asking to share the escalation matrix of the company. They are not ready to listen at all. they were deducting for last 2 years without giving notification. I lost almost 25000 due to this. Kindly support in this. Thanks

Was this information helpful?

No (0)

Yes (1)

Jan 25, 2023

Complaint marked as Resolved

No steps taken. I just submitted the application and got massage immediately that ticket resolved

Zebpay customer support has been notified about the posted complaint.

Related Zebpay reviews

View all 457 Zebpay Reviews

Comments

Sonia Dou

Aug 13, 2024

I am searching for part time job..I saw post zebpay bitcoin trading option and apply on FB and redirected to watsapp. Isabella who recruit me and advice to register.after registration she teach how to do task. Recharge 14 and first for task .after two task again task came with difference 61 and . When I ask she told you will get back this amount with your commission at end of task. She advised to complete 10 task and advised to contact service manager Alina in telegram. I can't message her.

I report it to Isabella. Alina contact me and advised to pay 615548aed. I paid and continue the task. After 5th task again 538 and need to pay. She assured me you need to complete task and you can withdraw money immediately. I paid again money. After that 10 task came with high commission. I paid 1470 and and completed all task.I ask her to money back . She told me I needed to upgrade my account VIP LEVEL THEN ONLY I CAN withdraw. I asked her why didn't not tell before . I borrowed money from friends and pay. I can't withdraw.they are not willing to payback . I need to pay more for my commission withdrawal so I had no choice than to seek help to claim my money then a friend instroduce me to reclaim collector expert . They gave me steps to take and they help me recover my money . for more info : https://t.me/banninksolutions

Step 1: Report to your local police.
Step 2: stop Contact with the scams ...
Step 3: File All Documentation ...
Step 4: Speak to BanninkSolutions reclaim collector agent( Banninksolutions @proton.me)
Step 5: Proceed with BanninkSolutions to get your money