So far, so good. Zebpay is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zebpay will keep up the work and continue to help more customers with their concerns even better 🤝
Ezaz raza(ticket 936042).
Account is blocked from 28 april. Cannot withdraw any money. First they said to complete kyc2 verification for which i submitted all docs. Then they started saying that a/c is blocked due to suspicious activity pendig further investigation. It has been 16 days since that. They keep saying they will communicate soon but now they blocked me from all telegram twitter support and also complaint tickets are getting...
Dear zebpay, i have completed my kyc level 2 already so why again my account disable. i c'nt unable to trade or fiat withdraw and deposit.sir, it's not fair. why zebpay again and again need kyc . i have in trouble and my money again stuck.
sir, pls tell me about my zebpay account detail.
sir, zebpay help support system harrased our coustmers.they have d, nt solve tickets and closed without solve problems .they blocked me on...
I am Ezaz Raza.
From 28april zebpay has kept my account blocked(ticket no 936042). First for kyc2 verification then they started saying for suspicious acitivty pending further investigatio. From more than 2 weeks m asking details about so called "suspicious activity" And "pending further investigation" so many times. all gave a reply saying they will communicate soon and were asking me to have patience. Again I have waited for many...
Hi. It is one week since I have deposited 2 lakhs into my zebpay account. Till now the money is not credited into my account. Zebpays bank idbi has confirmed that they have received the payment, and my bank has confirmed that the deposit is a success... Attached is both confirmations. I have contacted zebpay ticket no 913633 and always the response is to wait patiently. Kindly do the needful.
Hi Team,
I did 33000 INR to Zebpay wallet from my ICICI bank account on 10-Apr-2022 at 14:36 (around), still the fund/deposit not reflecting on my Zebpay wallet
have raised ticket for the same on support ([protected]@zebpay.com) but no response
Hi there, I purchased a PHP Script from Codecanyon.net which is the most popular platform for the digital marketplace, then I messages in the support panel for installation to my server. I left an email of mine to their panel. Then a person came to me over Gmail which is [protected]@gmail.com and told me that he or she can do it in $50. I was ready for this. The email is the same as their company name so I didn't notice on that it will be...
Hi,
I'm unable to withdraw and deposit my amount from my zebpay account. There is some dispute said by zebpay which I can't understand.
I'm sharing some screenshots which is about 7000rs dispute. I'm unable to understand language of zebpay which is written in email screenshot....
I would to complain who stole my bitcoin and shiba inu token. When I check today my portfolio is zero all my coin is gone. Please give back my coin....
I am tired of explaining my stuff again and again.
Not sure who's reading the chain of emails which have been going through me.
I feel it highly stupidity for zebpay as u guys give me same response again and again. This is the last time I am gonna explain things and if it's not getting solved. I am taking this to consumer court.
Please read below carefully...
Address: 202, Sarthik Square, S G Highway Ahmedabad Ahmedabad District Gujarat India 380054
Hello there..i am started to be worried and tension.. today mrng I check zepay after long time... And it shown 0rs.. honestly I had 41 k balance ... and there is shown that withdraw 41k from the request... I never accept this.and even itself withdrawed and even i haven't get mail too.. i lose 40k.. please help me whoever take this money and it should have pay me back and and check which sent my bank account, i started take ticket in 5 days...
I did a payment of ruppes 10000 via upi on zepay on 2 February 2022 on 7:19
And the amount has been deducted from my account but has not received in my zebpay wallet please help with my complain my upi reference id is[protected]...
Hi,
Is there any way to contact the bank owning your account to see if the deposit has been successful? It is working day today and the NEFT transfer is not updated yet. The money is deducted from my account.
Tried depositing money three times into Zebpay account from my registered bank account. Money was debited from my bank account but still not credited into my zebpay account. I raised a ticket but no response from them. This is very frustrating issue in such a crucial trading app.
I tried depositing 10k two times ( total 20k INR) into Zebpay account from my registered bank account. Money was debited from my bank account but still not credited into my zebpay account. I raised a ticket they just say will fix the issue and nothing else.
Ticket no: 819431
Kindly look into this urgently and resolve immediately....
Hello,
I have deposited INR 50000 to Zebpay via Airplay UPI on 10th Dec, and the bank confirmed several times that the amount had already been deposited into the beneficiary account.
All of the information and messages from the Bank are listed below. My funds have already been transferred to the account listed below.
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