[Resolved] Zebpay — money not deposited to my account after withdrawing from zebpay wallet

jaikrr

from Mumbai, Maharashtra

Jan 8, 2018

Address: 122001

Hi sir,

I have done a withdrawal request of rs 5010/. From my account (Mob: [protected]) under order number #w858038 but till now i havent got my money.

I had already raised a support ticket for this issue and provided my bank statement for the same but after this too i havent got my money.

I request you to take this on high priority because your customer care guys are not supportive enough to give a valid reason for the delay.

Hope a immediate action will be took on this.

Thanks,

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Jan 8, 2018

Complaint marked as Resolved

I just registered the complaint with you in today morning and at 3 clock in evening i got my money credited in my account . Thanks.

Zebpay customer support has been notified about the posted complaint.

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Comments

Meghana konishetty

from Nashik, Maharashtra

Jan 9, 2018

Hi all, my name is Meghana. Yesterday night I withdrawn 17632 from zebpay and I got a message saying transaction failed and will be processed in 3-4 working days. But in next 5 hrs amount got credited to my account. This is not complaint about zebpay but I am sharing my experience