[Resolved]  Zerodha — Back office related problem

Address: 713363

Website: Zerodha.com

Hi, my zerodha clint id is rm3141, everyday morning i am facing a problem while i try to open my zerodhaq-backoffice. its taking so much time to get open. several time its not opening and showing an error, even on that whole day its not getting open at all. apart from that i have another complain regarding zerodha accounts dept, when a client transferring money from his/her individual bank account to zerodha trading account along with a snap-shot, then that amount should be updated automatically within a certain time limit, but its not happening, from my personal experience i am saying this, after transferring the amount in market hours i waited for 1 hour approx but zerodha accounts department had not update my balance, so i called up to zeroda customer care and then after half an hour they have update my balance to my trading account. i think it should not be, after transferring the amount why should client will make call to customer support for updating, it suppose to be update automatically, so i would like to request you to mr nitin kamath for taking care of these kind of issues. will hope for good result on this in future. thanks