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[Resolved]  Zerodha — chart accuracy

I had sold crude oil mini quantity 60 at 3421 (Time 12:06) and quantity 10 at 3426 (Time:13:37), i had kept a stop loss of 3480 using cover order.

And my stop loss of 3480 was hit (Time:14:50)

Crude oil mini charts on kite is showing a high of 3472

I have attached screen shots of my order book, position and chart

Please rectify this issue and do the need full

Name : ajay kudva
Client id : zi6097
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Nov 12, 2017
Complaint marked as Resolved 
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Oct 07, 2017
Zerodha Customer Care's response Hi Ajay.

If your trade was executed at a given price, it is impossible for that to have happened without the price being available at the market. It is possible that you don't see the value on the charts. This is because each and every tick cannot be captured by a charting software. This is explained in more detail by Nithin here: https://tradingqna.com/t/i-placed-a-stop-loss-order-which-got-executed-but-i-dont-see-my-stop-loss-price-on-any-charts-be-it-on-nest-nse-amibroker-or-any-other-chart/577
 
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