[Resolved] Zerodha — Debit of funds with no reason

[Resolved] Zerodha — Debit of funds with no reason

A Alloo Jun 20, 2020

I purchased a delivery stock of worth 191.40 on 15th june 2020 after deducting the balance was 101.70. When i checked my balance after a while it was 90.60. As i am new in this field i thought that it may be tax deduction. But i was astonished when i checked my balance today ie on 20th june 2020 it was 00 although today there is no trade going on moreover i did no trade during these three days. Please enquire into the fact. Was this information helpful? No (0) Yes (1)
Aug 5, 2021 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint.
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Zerodha Customer Care

from Bangalore, Karnataka

Jun 24, 2020

Verified Support

Hey, on Saturdays the exchanges hold a mock trading session during which we test our systems, deploy updates etc. During this period, fund balances might not be visible and post the end of the mock session they will be updated. If you still have queries, you can create a ticket here support.zerodha.com and we'll be more than happy to clarify them.