Zerodha — loss due to technical glitch

Zerodha — loss due to technical glitch

K Kaustubh Pawar from Morjim, Goa Oct 26, 2017

I had brought sbin at 331.94 as cover order. Due to technical problem i was not able to exit my position due to which i have almost lost 12000/- which zerodha has to return on priority basis. I had been trying to call the customer care from morning after 30-40 calls call got connected and the executive said we can't help as zerodha don't take any responsibility for technical problems. The technical problem was from zerodha as it clearly mentioned server not ready error for exit position. I want my complaint to resolve at the earliest Customer id:zc0964 Was this information helpful? No (0) Yes (0)
Zerodha customer support has been notified about the posted complaint.
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Comments

Prathmesh010

from Aurangabad, Maharashtra

Oct 27, 2017

I was trading on 26/10/2017 in zerodha kite, I had shorted SRF with cover order at 1730.1. After some time my order was cancelled by zerodha so I was unable to exit my position then In the afternoon they themselve initiated the Normal order at 1755 hence got me into more loss. I am having loss of Rs.600/- due to zerodha. I want my refund.

Id: ZX6470
Prathmesh Maslekar

Sanjeev Ravadi

from Hyderabad, Telangana

Oct 27, 2017

Even I'm a victim of yesterday's technical glitch with Zerodha which resulted in 16k loss. Interestingly, they placed a sell order on my behalf without even taking my consent. Really fed up of chasing them since yesterday.

yogesharora1989

from Basi, Rajasthan

Mar 13, 2018

did u get refund?

Yogesh Satankar

from Aurangabad, Maharashtra

Mar 14, 2018

I also faced the same problem on 13 March and was unable to exit my co order position.let we all unite and pressurise Zerodha for our refund.
My email [protected]@gmail.com

yogesharora1989's reply, Mar 14, 2018

check ur mail