[Resolved]  Zerodha — square off 2 nifty lots without proper intimations.

Address: Bangalore

Zerodha has recently squared off my 2 x nifty may future lots, without giving a notice and has incurred me a huge loss.

2 lots of nifty future may squared off on 23/03

Had purchased 2 x nifty futures (May expiry) at the following prices.
~10, 000 x lot 1
~8, 850 x lot 1
Why were all of the 2 lots squared off on 23rd mar.?

Due to this i'm at a loss of 2.6lacs,

When i clearly have shares 4 times over the margin requirement, which can be used as collateral
P. S:- zerodha has got poa signed on behalf of me already.
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May 5, 2020
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2020
Zerodha Customer Care's response
Hi Arya,

Please raise a ticket on support.zerodha.com with your credentials so that we may look into this.
 
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